GOOGLE PLAY STORE APP STOPS WORKING HOW TO
GOOGLE PLAY STORE APP STOPS WORKING ANDROID

Beyond the web, his work has appeared in the print edition of The New York Times (September 9, 2019) and in PCWorld's print magazines, specifically in the August 2013 and July 2013 editions, where his story was on the cover. With over a decade of writing experience in the field of technology, Chris has written for a variety of publications including The New York Times, Reader's Digest, IDG's PCWorld, Digital Trends, and MakeUseOf. Chris has personally written over 2,000 articles that have been read more than one billion times-and that's just here at How-To Geek. Tap 'Read more', scroll down, and look for the contact information.Ĭhris Hoffman is the former Editor-in-Chief of How-To Geek.

GOOGLE PLAY STORE APP STOPS WORKING ANDROID

On your Android smartphone or tablet, open Google Play, search for the app's name, and look at its page. You'll find an app developer's contact information listed on an individual app's page.

If you just want your money back because you've finished a mobile game, the developer probably won't be very accommodating. If your child used your phone or tablet to purchase an app without your knowledge, a developer might also decide to help you. However, if an app you purchased recently suddenly stops working and becomes unusable, that would be a good reason to request a refund. To get a refund, you'll have to appeal to the app's developer.Įach developer is allowed to come to their own decision, so there's no single policy that applies here. Instead, the app's developer is allowed to decide whether you get a refund or not. There's no more easy, automated refund option. Within two hours after buying an app, you can get a complete refund for any reason - no questions asked. It's all automated, but it's possible Google might step in if they detect an account abusing this.Īfter the two-hour refund period is up, that's it. Now, two hours should be much more reasonable. In the past, this refund period was fifteen minutes - which often wasn't enough time to download a large game and verify it worked on your phone or tablet. Google Play's refund policy is extremely generous within the first two hours after purchasing an app.

GOOGLE PLAY STORE APP STOPS WORKING HOW TO

Related: How to Prevent Your Kids From Spending Thousands of Dollars on In-App Purchases Update: Google's official Play Store documentation now says that within the first 48 hours after purchasing an app, 'you may be able to get a refund depending on the details of your purchase.' Your mileage may vary. Get an Easy Refund Within The First Two Hours You'll have to contact the developer or Google for help refunding or solving problems with in-app purchases. There's no automated way to request refunds for in-app purchases from within Google Play.

Google play store app stops working